Amy answers calls
Callers hear a professional voice instead of voicemail.
AI Receptionist for Service Businesses
Every Call Answered.
Every Opportunity Captured.
Meet Amy, your AI receptionist. She answers every call with a friendly, professional voice, captures the information your team needs, and helps customers feel taken care of even after hours or while you are on another job.
A missed call should never mean a missed customer.
- Customers get an answer
- During the day, after hours, and in busy moments
- Leads arrive complete
- Issue, contact details, address, and timing
- Callers feel helped
- No press 1 menus or cold voicemail handoffs
While you work
While You're Taking Care of Customers...
Amy is taking care of the next ones. She gives every caller a steady, professional first conversation while your team stays focused on the work in front of them.
Request a DemoOn the job
The crew keeps working.
The phone gets answered, the details get captured, and the next customer feels taken care of.
Amy schedules appointments
Customers get help finding the right next step while interest is high.
Amy answers common questions
Basic service questions do not interrupt the workday.
Amy captures complete lead information
Your team gets the details needed for a confident follow-up.
Amy notifies your office immediately
New opportunities reach the right people quickly.
How it works
Three steps from ringing phone to ready-to-work lead.
Customer calls
Someone needs help now. Amy answers before the call turns into voicemail.
Amy answers
She listens, asks the right questions, and keeps the caller comfortable while your team stays focused.
Lead delivered
Your office receives the contact, service need, address, and next step.
Meet Amy
Amy is not software. Amy is part of the team.
She is the voice that answers when your team cannot. Amy sounds calm, capable, and genuinely helpful, so customers feel they reached a business that is ready to help.
When a caller is stressed, she acknowledges the problem. When a caller is ready to book, she keeps the conversation simple. When the office needs context, she captures the details that matter.
"I'll take care of that."
Warm enough to feel human. Professional enough to trust with your first impression.
ProfessionalFriendlyConfidentEmpatheticNaturalNever robotic
Industries
Launching with HVAC. Built for service businesses that live by the phone.
HVAC is the primary launch market. The same receptionist experience can support other trades where missed calls become missed revenue.
HVAC
The first launch market for urgent calls, seasonal demand, and after-hours service requests.
Plumbing
Capture leaks, repairs, installs, and emergency calls before customers move on.
Electrical
Help callers describe the issue and route urgent work quickly.
Garage Doors
Turn stuck doors, broken springs, and replacement inquiries into complete leads.
Roofing
Handle storm damage, leak calls, inspections, and estimate requests.
Pest Control
Collect the problem, property details, and preferred appointment timing.
Landscaping
Support seasonal inquiries, maintenance requests, and new customer intake.
Cleaning Services
Answer booking questions and capture property details while crews are working.
Locksmith
Recognize urgent lockouts and help staff respond with the right details.
Hear Amy
Hear Amy Answer a Real Customer
Listen to the kind of calm, helpful first response customers should hear when they call.
Sample call preview
Customer: "My AC stopped cooling."
Amy: "I'm sorry you're dealing with that. Let's get someone scheduled."
Why businesses trust Amy
She makes the first conversation feel handled.
The first call sets the tone. Amy helps service businesses respond with the consistency customers expect and the detail teams need.
She protects your reputation
Every caller gets a calm, professional first impression, even when your team is stretched.
She respects your process
Amy follows the way your business handles calls, priorities, appointment requests, and follow-up.
She keeps people moving
Customers feel heard, the office gets the details, and no one has to chase voicemail.
Pricing / Early Access
Become an Early Access Partner
Founder partners help shape FirstPoint Assist before the wider launch and receive a closer setup experience from day one.
- Help shape the product around real service calls
- Receive preferred early partner pricing
- Work directly with the FirstPoint team during setup
- Tune Amy for your business before wider launch
Demo request
Hear how Amy would answer for your business.
Share a few details and the FirstPoint team will follow up with a focused walkthrough.
About
Designed around the first conversation.
FirstPoint Assist is built around the moment a customer decides whether your business feels reachable, professional, and ready to help. Amy gives that moment the attention it deserves, then passes your team the information needed to follow up with confidence.
Contact